Thank you for your interest in using the online services operated by Hope Tech Inc., D.B.A Wellplaece. (hereafter referred to as “Wellplaece” “us,” or “we”). We appreciate the opportunity to serve you and are grateful for your trust. We know that personal information is important and that you care how we use and share such information. The purpose of this Privacy Policy is to describe what personal information we collect and how we use such information when you use our online and/or mobile services, websites, and software provided on or in connection with wellplaece.com (collectively, the “Service”).

This Privacy Policy applies to all visitors, registered users, and others who access or otherwise use the Service (hereafter referred to as “you,” “your,” or “User”). If you create a Wellplaece account on behalf of a company, organization, or other provider of services or products related to maufacturing, buying, or selling dental supplies or equipment (“Supplies”), then “you” and “your” includes you and that entity. Your use of the Service is conditioned on your acceptance of this Privacy Policy and your service agreement with us.

1. Information We Collect

Wellplaece collects information in several ways from the Service. One of the ways we collect personal information is when you provide it to us when you log on to the Service, use the Service, or correspond with us about the Service. The type of personal information we may collect from you may vary depending on the type of account you have with us. Below is a brief summary of the types of information we collect.

  1. Organization Information. If you are an employee, officer, or other authorized person associated with a Dental organization and you register for an account on our Service or correspond with us, we may collect personal information about you, including your name, e-mail address, username, password, payment information, and information about your organization.

  2. Individual User Information. If you are an individual user and accessing the Service through a company account, your company may provide information about you to us, such as your name, email address, username, password, your role or title, date of birth, tax identification number, passport number, and driving license number (collectively referred to as, “User Data”). Some organizations may elect to use a single sign-on (SSO) authentication service rather than usernames and passwords to authenticate user access resulting in less or different types of information being passed to us when you use the Service.

  3. Activity Information and Communication. During the course of using the Service, we collect information about your use of the Service, as well as any information that you submit to the Service, including but not limited to requests and offers for products, inventory information, negotiation terms, and legal documents related to transactions. In addition, we may ask you for personal information at other times, such as when you contact our technical support team, send us an e-mail, complete a user survey, or otherwise communicate with Wellplaece.
2. Information We Automatically Collect and How We Use It
  1. Like most websites and online services, Wellplaece and our vendors collect certain types of usage information when you log on to the Service, use the Service, correspond with us about the Service, or read email communications from us about the Service. This information is typically automatically collected through a variety of tracking technologies, including cookies, web beacons, locally stored objects (such as Flash or HTML5), log files, and similar technology (collectively, “tracking technologies”). We may use third party providers to collect this information on our behalf. 

  2. These tracking technologies collect information about how you access and use the Service (e.g., referring pages, exit pages, and URLs, how frequently you access the Service, the pages you view, the links you click, and other actions you take on the Service) and information about the device(s) you use to access the Service (e.g., IP address, browser type, browser language, Internet service provider, device type, model, and manufacturer, a unique ID that allows us to uniquely identify your browser, device or account, operating system, and whether you access the Service from multiple devices). In addition, tracking technologies collect information about your geographical location, such as your city, state/province, and country. Last, tracking technologies may provide us with analytics data to help us measure traffic and usage trends for the Service and to understand more about the demographics and behaviors of our users. 

  3. We may work with third party partners to conduct analyses and employ technologies, including the application of statistical modeling tools, which permit us to recognize and contact you across multiple devices.

  4. We use or may use the data collected through tracking technologies to secure the Service, track use of the Service, improve the Service, to save you time, to provide better technical support, and to promote our services or those of our partners. Some examples of how we use the data we collect from tracking technologies include:
     
    1. To keep track of whether you are signed in or have previously signed in so that we can display all the features that are available to you or prevent you from having to sign in again.

    2. To remember your settings on the pages you visit so that we can display your preferred content the next time you visit;

    3. To customize the function and appearance of the pages you visit based on information relating to your type of account (e.g., to default you to a particular grade level or to remember customized settings for a report); and

    4. To track usage of the Service for various purposes including website optimization, website improvement, sales, marketing, and billing.

  5. Many browsers are set up to automatically accept cookies but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Please be aware that if you choose to refuse or disable cookies, some or all features and services (particularly those that require you to sign in) may not function properly. You may also set your e-mail options to prevent the automatic downloading of images that may contain technologies that would allow us to know whether you have accessed an e-mail we have sent you or performed certain actions within it. Deleting cookies does not prevent the collection of information through non-cookie technologies and deletes locally stored objects such as Flash and HTML5 objects. 

  6. We and our third-party partners may also use cookies and tracking technologies for advertising purposes.

  7. We do our best to honor the privacy preferences of our users, however, we are unable to respond to Do Not Track signals set by your browser at this time. For additional information about tracking technologies, please see the section entitled “Third-party tracking and online advertising” below.
3. How We Use the Information We Collect

In general, we use the information we collect for the following purposes:

  1. To provide and maintain the Service. For example, we use your information to process payments, display relevant offers and requests, display inventory information, display negotiation terms and legal documents related to transactions, provide reports about performance and use of the Service, to respond to inquiries, and to provide customer support.

  2. To improve, personalize, and develop the Service. For example, we use information to personalize the content and instructions that we may send or display to users, including on various devices you may use to access the Service. We also collect statistics to better understand how Users access and use the Service, to detect usage patterns, to diagnose or fix technology issues, and to conduct research for the purpose of developing, supporting, and improving the Service and other products and services we may offer.

  3. To communicate with you, such as to provide transactional notifications for certain activities relating to your use of the Service. For example, we may send e-mail notifications when a user completes an activity and to provide receipts for payments or other transactional notices. We may also send periodic promotional or informational e-mails to you and your organization. We do not use User Data to send marketing communications. You may opt-out of certain of these communications by following the instructions contained in the e-mail.

  4. To promote safety and security and respond to legal process. For example, we may use the information to authenticate users, facilitate secure payments, detect and prevent fraud and other harmful activities, respond to legal requests or claims, and enforce our terms and policies.
4. How We Share Your Information


We may share or disclose your personal information as needed to provide our Service, or with your consent or permission. We may also share personal information in the following circumstances:

  1. We share information with consent and at the direction of your organization. For example, an organization may direct us to share specific information with another individual or organization, such as when an organization’s buyer directs us to send a communication to a purchaser for the purpose of initiating a transaction. Similarly, we may share personal information with third parties, for example, if an organization authorizes SSO or similar authentication tools for that organization’s users.

  2. We may share information collected from individual users with other users of the same organization or persons designated by the users’ organization, such as directors, officers, and administrators of that organization.

  3. We may share information with our trusted vendors, third party service providers, and individuals to provide services or products for us, or on our behalf, to you. These services may include analytics, hosting, billing, targeted advertising, and marketing. Some of these service providers or vendors may send you e-mails on our behalf. Vendors and service providers who have access to User Data, if any, shall be contractually bound to uphold privacy and confidentiality terms no less protective than those provided in this Privacy Policy.

  4. We may share information in aggregated and/or anonymous form that cannot reasonably be used to identify an individual. For example, we may disclose aggregated user statistics (i.e., the total number or percentage of Wellplaece users from a particular geographic region) in order to describe our services to current and prospective partners and other third parties, and for other lawful purposes.

  5. If we become involved in a merger, acquisition, bankruptcy, change of control, or any form of sale of some or all of our assets, your personal information may be transferred or disclosed in connection with such a business transaction. In such an event, we will endeavor to provide you with reasonable notice before your personal information is transferred or becomes subject to a different privacy policy.

  6. Wellplaece may release personal information if it has a good faith belief that access, use, preservation, or disclosure of such information is reasonably necessary to satisfy any applicable law, regulation, legal process, or enforceable governmental request; enforce our service agreement with you, including investigation of potential violations; detect, prevent, or otherwise address fraud, security, or technical issues; protect the rights, property, or personal safety of Wellplaece, its users, or the public; or as required or permitted by law.
5. Online Advertising

Wellplaece does not currently display any targeted advertising on the Service. However, please note that although we may permit third party advertising partners in the future to collect information from visitors to the Service for the purpose of displaying advertisements on other websites or online services on our behalf.

6. E-mail Communications


We may, from time to time, send you e-mail regarding our products and services, or your use of our products and services. Only Wellplaece, or its vendors or service providers operating on its behalf, will send you these e-mails. You can choose not to receive these e-mails by clicking the unsubscribe link in any such e-mail communication. Please note that you are not permitted to unsubscribe or opt-out of non-promotional messages regarding your account, such as account verification, changes or updates to features of the Service, or technical or security notices.

7. Accessing, Updating, and Deleting Personal Information


You may be able to edit your account information by signing in to your account or by contacting our customer support team. We recommend that you review your personal information periodically to ensure that it is accurate, complete, and current. If you do not provide and maintain accurate contact information for your account, we may not be able to provide you with the notices set forth in this Privacy Policy. If you are an individual user who uses the Service through your organization, you may need to refer your questions and requests regarding access, modification, or deletion of User Data to your organization. You may contact us if you have further questions about deleting or deactivating your account or deleting your personal information. Please note that when account information is deleted or de-identified, certain residual information may remain within our archived records, such as for customer and technical support, billing, and tax purposes.

8. Information Security
  1. The security of your personal information is very important to us. That’s why we have implemented physical, administrative, and technological safeguards reasonably designed to preserve the integrity and security of personal information and to protect against unauthorized access. We restrict access to personal information to our employees, contractors, and agents who need to know that information in order to operate, develop, or improve the Service. Our employees may be subject to disciplinary action, including termination, if they fail to meet privacy and confidentiality obligations. However, no security system is impenetrable and for that reason, we cannot guarantee the security of your personal information. If personal information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the breach and to promptly notify you.

  2. Maintaining the security of your personal information also requires your cooperation and involvement. For your protection, remember to sign out of all accounts before closing your browser and to close all browser windows. Please keep your password secure. If you have forgotten your password, you may request a new one by using the forgotten password feature on the Service. A new password will be sent to the e-mail address you specified during registration. For all other problems signing in to the Service, please contact our technical support team using the contact information at the end of this Privacy Policy.

  3. Wellplaece is located in the United States. Personal information collected through our Website and Service may be stored and processed in the United States or any other country in which Wellplaece or its affiliates or service providers maintain facilities.

4. European Union Data Protection


Residents in the European Union are entitled to certain rights with respect to personal information that we hold about them under the General Data Protection Regulation (“GDPR”). These include:

  1. Right of access and portability. The right to obtain access to your personal information, along with certain related information, and to receive that information in a commonly used format and to have it transferred to another data controller;

  2. Right to rectification. The right to obtain rectification of your personal information without undue delay where that personal information is inaccurate or incomplete;

  3. Right to erasure. The right to obtain the erasure of your personal information without undue delay in certain circumstances, such as where the personal information is no longer necessary in relation to the purposes for which it was collected or processed;

  4. Right to restriction. The right to obtain the restriction of the processing undertaken by us on your personal information in certain circumstances, such as where the accuracy of the personal information is contested by you, for a period enabling us to verify the accuracy of that personal information; and

  5. Right to object. The right to object, on grounds relating to your particular situation, to the processing of your personal information, and to object to processing of your personal information for direct marketing purposes, to the extent it is related to such direct marketing.

You may also have the right to make a GDPR complaint to the relevant Supervisory Authority. A list of Supervisory Authorities is available on the European Commission’s Data Protection page located online at https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm. 

For personal data subject to the GDPR we rely on several legal bases to process such data including:

  1. The processing is necessary to perform our contractual obligations in our service agreement or other contracts with you (such as to provide you the Service as described in such service agreement);

  2. You have given your prior consent, which you may withdraw at any time (such as for marketing purposes or other purposes we obtain your consent for from time to time);

  3. The processing is necessary to comply with a legal obligation, a court order or to exercise or defend legal claims;

  4. The processing is necessary for the purposes of our legitimate interests, such as in improving, personalizing, and developing the Service, marketing the Service, such as new features or products that may be of interest, and promoting safety and security as described above.
10. Third-Party Services

The Services may contain links to and from the services of our business partners, advertisers, and social media sites. If you follow a link to any of these services or websites, those services may have their own privacy policies and practices. We strongly recommend that you read their privacy policies and terms and conditions of use to understand how they collect, use, and share information. These third-party services are not covered by this Privacy Policy and we are not responsible for the privacy practices or the content on these websites and services.

11. Updates and Changes

We may, in our sole and absolute discretion, modify or update this Privacy Policy from time to time, which will be reflected in the date of this Privacy Policy. If we change this Privacy Policy in a material manner, we will do our best to notify you of the changes by posting a notice on our website or by sending you an email. Your continued use of the Service following the effective date of such update constitutes your acceptance of the revised Privacy Policy. If you do not agree to any of the terms in this Privacy Policy or to any future terms in a future revision of this Privacy Policy, do not use or access the Service.

12. Contact Us


If you have a question regarding this Privacy Policy, or if a question was not addressed in this privacy policy, you may contact us using the contact information below. We will do our best to answer your question promptly and accurately.

Wellplaece
195 Montague St.
Floor 14
Brooklyn, NY 11201
concierge@wellplaece.com

Date Last Modified:  October 6th, 2023